What is Unstructured Supplementary Service Data (USSD)?

The Telecom Regulatory Authority of India (TRAI) on November 24, 2021 has proposed to remove charges on Unstructured Supplementary Service Data (USSD) messages for mobile banking and payment services to promote digital transactions.

What is Unstructured Supplementary Service Data (USSD) ?

  • The USSD messages get displayed on the screen of mobile phones and are not stored like SMSes. This technology is widely used to display balance deduction in mobile phones where a message popsup on the device screen after a call or outgoing SMS.
  • At present, the sector regulator has capped the price of a USSD session at 50 paise where each session can be completed in eight stages.

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