The National Tele Mental Health Programme (NTMHP), launched by the Government of India on October 10, 2022, marks two years of significant contributions to the nation’s mental healthcare system.
- As part of this initiative, Tele MANAS (Tele Mental Health Assistance and Networking Across States) was introduced as a toll-free helpline (14416) available nationwide, offering a wide range of mental health services.
- The primary aim of Tele MANAS is to provide universal access to equitable, affordable, and quality mental health care through a 24×7 tele-mental health service, forming a key digital component of the National Mental Health Programme (NMHP).
- This service is available across all Indian States and Union Territories, with assured linkages to ensure seamless care.
- The World Health Organization (WHO) hailed Tele MANAS as an innovative and effective model for delivering mental health care.
- India, home to 18% of the global population, faces a significant mental health crisis, with mental disorders being the second leading cause of years lived with disability (YLDs) and suicide ranking as the third leading cause of death in many states.
- National studies reveal that 15% of India’s adult population experiences mental health issues requiring intervention, yet the treatment gap ranges from 70-92%, leaving millions without access to care.
- Although the Mental Healthcare Act of 2017 enshrines access to mental health as a statutory right, over 11 crore people in India still suffer from mental health disorders, with 80% not seeking help.
- Each year, more than 1 lakh people die by suicide, while countless others attempt to end their lives, underscoring the urgent need for intervention.
- Tele MANAS offers 24/7, free mental health support through phone-based services, ensuring that individuals across India can easily access the help they need.
- The service is structured in a two-tier system to optimize care delivery and enhance support.
