Online portal ‘E-Baal Nidan’ revamped

The National Commission for Protection of Child Rights (NCPCR) has decided to provide access to all State CPCRs on the “E-Baal Nidan” portal.

Key points

  • The move is in line with the observations made by the Supreme Court for coordinated working of NCPCR and SCPCRs and Section 13(2) of CPCR Act, 2005.
  • NCPCR will provide user IDs and Passwords to the State Commissions to enable them to view the complaints registered on the portal to take necessary action.
  • Further, the portal will have an option of transferring the registered complaints from NCPCR to the concerned State Commission.
  • In case, the State Commission has already taken cognizance of the case.
  • An option of joint inquiry will also be provided to the State Commissions if they want involvement of NCPCR in complaint resolution.
  • The Commission has revamped this portal in 2022 to include new features which would be beneficial for the complainants as well as the Commission while dealing with complaints.
  • Some of the new features include bifurcation of complaints based on the nature of the complaint into their subject matters like Juvenile Justice, POCSO, Labour, Education etc, internal monitoring and transfer of complaints in the Commission, tracking of complaints at every stage in a more mechanised and time bound manner.

About E-Baal Nidan

  • The Commission, to fulfil its mandate and functions under Section 13 of the Commission for Protection of Child Rights (CPCR) Act, 2005 had developed an online complaint mechanism “E-Baal Nidan” in 2015.

About National Commission for Protection of Child Rights (NCPCR)

  • The National Commission for Protection of Child Rights (NCPCR) is a statutory body constituted under Section 3 of the Commission for Protection of Child Rights (CPCR) Act, 2005 to protect the child rights and other related matters in the country.
  • The Commission is further mandated to monitor the proper and effective implementation of Protection of Children from Sexual Offences (POCSO) Act, 2012; Juvenile Justice (Care and Protection of Children) Act, 2015 and Right to Free and Compulsory Education (RTE) Act, 2009.
  • In one of the functions laid down under Section 13 of the CPCR Act, 2005, the Commission has been assigned with the function to examine and review the safeguards provided by or under any law for the time being in force for the protection of child rights and recommend measures for their effective implementation.

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