Where: Minister of State for Prime Minister’s Office, Ministry of Personnel, Public Grievances & Pensions, Departments of Atomic Energy and Space, Dr. Jitendra Singh on August 8, 2019 inaugurated the 22nd National Conference on e-Governance 2019 (NCeG), the first ever in North East region, in Shillong, Meghalaya to.
Talking about important reforms taken by Ministries/Departments under his charge Dr. Singh detailed different initiatives. He said that this Government did away with the need to certify documents by government officials, a legacy of British empire. By doing this the Government demonstrated the resolve that it trusted the youth of India, the Dr. Singh said. Over 1500 obsolete rules and regulations have been done away with, which makes government functioning efficient and citizen friendly.
Measures
Many initiatives have also been undertaken by Government of India and projects like IRCTC Rail connect app and UMANG app of Ministry of Electronics and Information Technology (MeitY) have been rolled out. Other initiatives like Jeevan Pramaan retired civil servant won’t have to travel to bank for submitting life certificate or common citizens can get to know about various schemes being implemented in their area through mobile app.
CPGRAMS
The Minister mentioned that CPGRAMS, the grievance redressal portal of DARPG, is witnessing a significant jump in citizen complaints from what it was five years earlier. This is not because people are not happy with the government, but it is the faith that the people repose in the efficient grievance redressal mechanism. The increase in efficiency of the Government can be analysed by comparing figures of disposal of grievances which has gone up to over 95%. This proves the responsiveness of Government, he said.
About NCeG
NCeG is a platform for Government officials, industry stalwarts and researchers to interact and share best practices in the field of e-Governance. Such conferences are a stepping stone towards the Government’s vision to bridge the Digital Divide, enhance citizen satisfaction and participation in service delivery and bringing in more transparency to reduce corruption.
