The Ministry of Railways has introduced the SuperApp ‘SwaRail’, a one-stop solution offering comprehensive railway services to the public. Currently in beta testing, the app is available for download on the Google Play Store and Apple App Store.
Key Points
- A key focus of the App is enhancing user experience with a seamless and clean user interface (UI).
- It integrates various railway services, eliminating the need for multiple applications and reducing space consumption on user devices.
- Developed by the Centre for Railway Information Systems (CRIS) the SuperApp integrates all public-facing applications of Indian Railways into a single platform.
- The App caters to a wide range of user needs, including: Reserved Ticket Bookings, Unreserved Ticket and Platform Ticket Bookings, Parcel and Freight Enquiries Train, and PNR Status Enquiries, Food Orders on Trains, Rail Madad for Complaint Management.