Union Minister of Finance & Corporate Affairs Smt. Nirmala Sitharaman on September 9, 2020 inaugurated Doorstep Banking Services by PSBs.
- As part of the EASE Reforms, Doorstep Banking Services is envisaged to provide convenience of banking services to the customers at their door step through the universal touch points of Call Centre, Web Portal or Mobile App. Customers canalso track their service request through these channels.
- The services shall be rendered by the Doorstep Banking Agents deployed by the selected Service Providers at 100 centres across the country.
EASE Agenda
- A common reform agenda for PSBs, EASE Agenda is aimed at institutionalizing clean and smart banking.
- It was launched in January 2018, and the subsequent edition of the program ― EASE 2.0 built on the foundation laid in EASE 1.0 and furthered the progress on reforms. Reform Action Points in EASE 2.0 aimed at making the reforms journey irreversible, strengthening processes and systems, and driving outcomes.
