Delhi Police has launched a QR code-based public feedback system. Anubhuti is a feedback management system which will establish two-way communication with the public and improve the police work through an analysis of the feedback received.
- AS per the Delhi Police, there’s no manpower requirement in this system apart from informing people that they can scan the QR code posted at police stations and submit their feedback.
- Another initiative — e-chittha (duty roaster) — launched by the department aims to ensure efficiency and transparency.
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