Traffic Incident Emergency Management System (TIMS) of NHAI

  • According to the Ministry of Road Transport and Highway, the National Highways Authority of India is in the process of rolling-out an integrated setup through the Traffic Incident Emergency Management System (TIMS).
  • Under this system, Incident Management Contractors will be appointed at a state/regional office level for providing ambulances, tow-away cranes and highway surveillance vehicles across all highways in the state / region, and a Regional Command and Control Centre for monitoring and operations, in the States of Rajasthan and Uttar Pradesh on a pilot basis.
  • Many highways are already covered by ambulances, patrol vehicles and tow-away cranes through incident management services provided by BOT and OMT highway concessionaires.
  • In each of the pilot states of Rajasthan and Uttar Pradesh, tentatively 100-110 additional ambulances are planned to be provided through the Incident Management service contractor.
  • On successful implementation in these two states, the program will then be scaled up to a national level.




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