The Department of Consumer Affairs has announced the successful nationwide implementation of the E-Daakhil portal, now operational in every state and union territory of India.
- This milestone is marked by the recent launch of the E-Daakhil portal in Ladakh on 22nd November 2024, making E-Daakhil a truly pan-India initiative.
- The e-daakhil portal was introduced as inexpensive, speedy and hassle-free mechanism for filing consumer complaints.
- E-Daakhil is an innovative online platform designed to streamline the consumer grievance redressal process, providing an efficient and convenient way for consumers to approach the relevant consumer forum.
- From filing complaints to tracking their status, E-Daakhil ensures a paperless and transparent process with respect to filing of cases.
- The e-Daakhil portal was first launched on 7th September 2020 by the National Consumer Dispute Redressal Commission.
