AI Chatbot launched for PM-KISAN Scheme

Union Ministry of Agriculture & Farmers Welfare launched AI Chatbot for the Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) Scheme.

Key points

  • This is the first AI Chatbot integrated with a major flagship scheme of the Union government.
  • The AI Chatbot launch marks a significant step towards enhancing the efficiency and reach of the PM-KISAN scheme.
  • The AI Chatbot will help in accessing scheme information and resolving grievances.
  • The AI Chatbot acts as a comprehensive guide for the beneficiaries, providing them with timely and accurate responses to their queries related to the scheme.
  • It has been developed and improved with the support of EKstep foundation and Bhashini. The introduction of the AI chatbot in the PM-KISAN grievance management system is aimed at empowering farmers with a user-friendly and accessible platform.
  • In its first phase of development, the AI chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status, and other scheme-related updates.
  • The AI Chatbot, accessible through the PM KISAN mobile app, is integrated with Bhashini, which offers multilingual support, catering to the linguistic and regional diversity of the PM KISAN beneficiaries.
  • This integration of advanced technology will not only enhance transparency but will also empower farmers to make informed decisions.

Pradhan Mantri Kisan Samman Nidhi (PM-KISAN)

  • The Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) is a central sector scheme launched in February 2019 to support the financial needs of land-holding farmers in India.
  • The scheme offers an annual financial benefit of Rs 6,000/- in three equal instalments to eligible farmers’ families through Direct Benefit Transfer (DBT) mode.
  • Government of India has also developed a mobile app with the feature of face authentication-based e-KYC.
  • This app is first mobile app that use face authentication-based e-KYC feature in any benefit scheme of the Government.
  • This Mobile App is very easy to use and is easily available for download on Google Play store.

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